Hands-on learning
When the budget doesn't stretch to on-site training...
In view of the travel involved, training sessions for people from multiple locations can turn out very expensive. Webinars are a cost-effective, time-saving alternative. With their help, even participants on different continents can receive software user training together.
Interactive, learning-by-doing software training
Guided learning-by-doing is by far the most effective way to train users in new software. Webinar solutions that support the transfer of mouse and keyboard control can be employed for this kind of hands-on training. Each participant of the online training session gets a turn at using the software to perform a specific task, with the instructor intervening immediately to correct any mistakes. This ensures a steep learning curve for everyone.
Lower PC support costs
Thorough training not only enables PC users to gain maximum benefit from a new product faster, it also cuts down on support costs. And if there is a pressing need for remote assistance, support employees can simply initiate an online meeting. Being able to view the customer's desktop and take control of the keyboard and mouse enables support staff to solve the problem directly on the customer's PC.
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