AT&T Connect 9.3 Review

The web conferencing solution AT&T Connect offers all the essential functionalities needed to plan a meeting and hold it. If the host decides to show a presentation he can either import it and show it to the attendees on the virtual room, or he can simply share his screen and start the presentation on his local PC. Usage is not always intuitive - especially for new users. This is basically due to the arrangement of the menu which is spread over multiple horizontal and vertical levels. So new users should set some time aside to get familiar with the tool. Next to this flaw in usability we noticed two other soft spots during our tests: Even though AT&T offers its web conferencing solution to customers outside the US, you can only register for a test account by providing a US phone number. AT&T also does not offer information on licensing models on the website. The tool does not create a meeting-specific ID when the host schedules a web conference. As a consequence anybody who knows the URL for a meeting room could log in to a meeting, even if not invited. The host can avoid this risk by locking the meeting room as soon as all invited attendees are present. Bottom line: AT&T offers the essential functionalities of a web conferencing solution. The software requires patience from the user, though, when registering for a test account or when learning how to use the tool.

Pricing

8.5¢ a minute for AT&T Connect U.S. Audio 12¢ a minute for AT&T Connect Web Conferencing

License options

Pay-per-use

Voice over IP and phone costs

Integrated VoIP and telephone conferencing service