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Adobe Connect 9 Review

Adobe Connect 9 is a web conferencing solution with a broad and well-structured range of functionalities. Basically, the software can be used in different scenarios: virtual teamwork, online demos and online trainings can all be realized with this online meeting tool.

The meeting host can adapt the layout of the user interface as well as the functionalities featured for every single meeting. This enables him to reduce the complexity for different groups of participants who may not need the same set of functionalities for their online meetings. The webcams can be arranged on the console just as easily as all the other functionalities. According to Adobe the number of possible participants in a video conference is unlimited.

Adobe's desktop client makes it very easy for the host to handle his meetings. The Outlook plugin allows for quick and effortless invitation of attendees. A mandatory prerequisite for these functionalities is the download of different plugins, which must be installed on the host's local computer.

It is also worth mentioning that with Adobe Connect 9 not every meeting room can be entered at will. The meeting host gives every participant the right to access before the meeting begins.

Bottom line: Adobe Connect 9 offers a rich set of functionalities and performs well, for both scheduled and ad hoc web conferences.

Pricing

License models for "hosted" solution:

(1) Flatrate: US$ 55 per month and host for meetings with up to 25 participants)*

(2) Yearly subscription (advance payment): US$ 540 per year and host fo rmeetings with up to 25 participants*

(3) Pay-Per-Use: US$ 0.32 per minute and user

* Up to 9 hosts per account are available

License options

Single license for an unlimited number of meetings with up to 25 participants; Further license models are available for on-premise and managed service usage

Voice over IP and phone costs

VoIP possible; audio conferences are realized with partners such as InterCall, MeetingOne, PGi, or Avaya

Criterium Rating

Functionality

Grade {0} Numerous functionalities, intuitive usage due to the adaptable layout of the user interface

Usability

Grade {0} Intuitive user interface however complexity of the solution is a minor drawback to user friendliness

Meeting Setup

Grade {0} Many options for meeting setup. Outlook plugin and desktop client make invitation process easy to handle.

Software Installation

Grade {0} Optional: installation of plugin to enable screen sharing, integration with Outlook or Lotus Notes as well as desktop client

Cost Transparency

Grade {0} Pricing and license options are publicly available; the different licensing options, however, are a bit overwhelming

Security

Grade {0} 128 bit SSL encryption

Platform Support

Grade {0} Runs on Windows, Mac, Linux and Solaris Smartphone/ tablet: iPhone, Android 2.2, iPad, BlackBerry
Overall Score 4 Stars 9.07 / 10

External resources

Third-party supplier

The following overview shows the third-party suppliers that feature Adobe Connect 9 as a component of their web conferencing services. We cannot take responsibility for the currency of featured product versions. The versions offered by third-party suppliers can differ from the versions featured in our ranking.

AvailabilityName
WorldwideIntercall - Adobe Acrobat Connect Pro
USClarix - Adobe Acrobat Connect Pro
USemergent - Adobe Connect Pro
USgetConnect - Adobe Acrobat Connect Pro
USIntesolv - Adobe Connect Pro
WorldwidePGI - Adobe Acrobat Connect Pro
Asia Pacificwebqem - Adobe Acrobat Connect Pro
GermanyReflact AG

Review updated: Oct 2012
Price information updated: Oct 2012